{"id":10411,"date":"2025-08-24T09:09:40","date_gmt":"2025-08-24T09:09:40","guid":{"rendered":"https:\/\/wazayefuae.com\/?post_type=job_listing&#038;p=10411"},"modified":"2025-08-24T09:09:40","modified_gmt":"2025-08-24T09:09:40","slug":"hr-abu-dhabi-servicenow-itsm-developer","status":"publish","type":"job_listing","link":"https:\/\/wazayefuae.com\/ar\/job\/hr-abu-dhabi-servicenow-itsm-developer\/","title":{"rendered":"ServiceNow ITSM Developer"},"content":{"rendered":"<p>ServiceNow ITSM Developer<br \/>\nJob Details<br \/>\nJob Position \u2013 ServiceNow ITSM Developer<br \/>\nCompany Name \u2013 MindPool Technologies<br \/>\nLocation: Abu Dhabi<br \/>\nThis individual is responsible for overseeing the implementation, management and optimization of system of interaction. You will collaborate closely with various stakeholders to optimize the platform\u2019s functionality and drive business value. This role will be pivotal in driving change across the company, leveraging technology to enhance processes, improve customer experiences, and foster innovation.<br \/>\n\u2022Minimum of 5 years professional experience in IT Service Management \/ Delivery.<br \/>\n\u2022Mandatory: Proven hands-on experience as a ServiceNow ITSM Developer, including design, development, and deployment of ITSM modules (Incident, Problem, Change, Request, CMDB, etc.).<br \/>\n\u2022Industry certification in one or more of the following: MCSE, CISA, ISC, ITIL expert level, COBIT, ServiceNow, ITSM, DevOps, Prince2 or APM, Six Sigma.<br \/>\n\u2022The incumbent must have an in-depth understanding and solid practical experience in IT Service Management and governance frameworks, strong knowledge of IT best practices and protocols, operational risk management, and in-depth knowledge and expertise in IT Asset Management and Service Delivery.<br \/>\n\u2022A practical and proactive problem-solver who possesses strong business acumen and is confident, mature, and calm.<br \/>\n\u2022Excellent time management skills with the ability to prioritize and multitask and work under shifting deadlines in a fast-paced environment.<br \/>\n\u2022Ability to work independently and in a team environment with both the local and global Compliance and Legal teams and the information security teams.<br \/>\n\u2022Proven experience as a ServiceNow administrator, developer, and platform owner.<br \/>\n\u2022Deep understanding of ITSM processes and ServiceNow modules.<br \/>\n\u2022Strong technical skills, including scripting, workflow design, and integrations.<br \/>\n\u2022Excellent project management, communication, and stakeholder management skills.<br \/>\n\u2022Certification in ServiceNow Administration or related modules is preferred.<br \/>\n\u2022Ability to translate business needs into technical solutions and solutions into actionable plans.<br \/>\nEmail :\u00a0<\/p>","protected":false},"author":212,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[],"job_listing_category":[163],"job_listing_location":[139],"job_listing_tag":[],"class_list":["post-10411","job_listing","type-job_listing","status-publish","hentry","job_listing_category-development","job_listing_location-abu-dhabi"],"aioseo_notices":[],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"163":"Development"},"_job_type":[],"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"with_email","_job_phone":"","_job_apply_url":"","_job_apply_email":"aswathy@mindpool-tech.com","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"139":"Abu Dhabi"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/wazayefuae.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/08\/wazayefuae-logo.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/wazayefuae.com\/ar\/employer\/hr-2\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing\/10411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/users\/212"}],"replies":[{"embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/comments?post=10411"}],"wp:attachment":[{"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/media?parent=10411"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=10411"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=10411"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=10411"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/wazayefuae.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=10411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}