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المسمى الوظيفي

#Hiring for our client, a reputed fintech company in UAE for the role of Digital Acquisition Supervisor.

Location – Dubai
Salary – Up to 13000 AED + Incentives
Department: Sales and Distribution

Minimum Experience: 5 years Tele Sales experience or in similar field preferred from Banking industry.

Key Responsibilities:
1.      Oversee outbound sales and customer retention initiatives by guiding and supporting the team in generating leads, handling inbound inquiries, and ensuring prompt and accurate responses to customer queries.
2.      Monitor and enhance customer engagement strategies by ensuring the team effectively communicates product and service offerings using approved scripts and best practices.
3.      Drive team performance by setting clear sales targets, tracking progress, and implementing strategies to meet and exceed daily, weekly, and monthly goals.
4.      Support sales negotiations and objection handling by coaching team members on effective techniques to close deals successfully.
5.      Ensure accurate documentation and reporting by supervising customer interactions and maintaining records.
6.      Oversee follow-ups on sales prospects and pending applications, ensuring timely resolution and support for customers throughout the onboarding process.
7.      Promote product and services by identifying cross-selling and upselling opportunities while ensuring the team maximizes business potential.
8.      Ensure compliance with company policies and regulations, including data privacy, security protocols, and operational guidelines.
9.      Provide leadership and support to the team, offering guidance, training, and motivation to enhance performance and professional growth.
10.  Perform other supervisory duties as assigned by the line manager, including process improvements and strategic initiatives.

Job Specific Skills:
– Excellent verbal and written communication skills
–  Good knowledge of Microsoft Office (Outlook, Excel) proprietary software programs and internet browsers.

Candidates meeting the criteria, can share their resume on 📩 with the subject “Digital Acquisition Supervisor”.