hendelshiekh195

I have over 6 years of experience in customer service, sales, and team coordination.

At Bringit, I worked as a Customer Support Specialist, assisting both Arabic-speaking customers and customers from different nationalities. My responsibilities included handling customer inquiries, resolving complaints, tracking orders, coordinating with drivers and merchants, processing refunds, and ensuring a smooth customer experience.

At Next Tech Academy, I communicated with parents to understand their children’s needs, recommended suitable courses, coordinated class schedules with instructors, handled parents’ inquiries and complaints, and ensured a positive learning experience.

In addition, I have experience in sales, where I built strong customer relationships, identified customer needs, recommended suitable solutions, and achieved sales targets while maintaining high customer satisfaction.